I contacted customer service when I received the same 4 minifigures in 4 different grab bags (one order). They were kind enough to send this email. This is a large company that
LEGO Worlds Customer Service
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Lego customer service appreciation post: you guys are the best. : r/lego
Is this email a scam? (Explanation in English in the comments) : r/lego
Why Lego is probably the best in Customer Service?
LEGO Worlds Customer Service
A Boy Lost a Lego Figure and Lego Customer Service Proved That They're the Best - Thrillist
Here's why LEGO has such highly-rated customer service
Response from Lego Customer Service when I inquired about the status of my VIP card. If you haven't gotten yours yet, it might be worth checking in with them. More info in
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Here's why LEGO has such highly-rated customer service
